TERMS OF USE
Emerald Maldives – Maldives Sales and Reservations Agent Pvt Ltd
Last Updated: 24.11.2025
1. Introduction
Welcome to emeraldmaldives.reservationsandsales.com (the “Website”).
This Website is operated by Maldives Sales and Reservations Agent Pvt Ltd (“we,” “us,” or “our”).
By accessing or using this Website, you agree to these Terms of Use (“Terms”).
If you do not agree, please stop using the Website immediately.
These Terms apply to all visitors, users, and anyone who interacts with the Website.
2. Nature of Our Service
We operate as an independent Maldives reservations and booking management company.
We are not the resort owner or operator of Emerald Maldives Resort & Spa.
We provide:
Verified resort information
Villa details and images
Booking assistance
Quotation and availability checks
Pre-arrival guidance
All resort services (accommodation, transfers, dining, activities) are fulfilled directly by the resort or its contracted partners.
We do not claim to be the “official” website of Emerald Maldives Resort & Spa.
3. Use of the Website
You agree to use the Website only for lawful purposes.
You must not:
Interfere with Website security
Attempt to access restricted areas
Use automated tools (bots, scrapers) without permission
Upload harmful code
Misuse forms or contact features
We may restrict access if misuse is detected.
4. Intellectual Property
All content on this Website—including text, descriptions, layout, and branding—is owned by Maldives Sales and Reservations Agent Pvt Ltd or used under authorized agreements.
Resort images may be:
Provided by wholesale partners
Publicly available
Licensed or authorized for promotional use
You may not copy, redistribute, or republish content without written permission.
5. Booking & Inquiry Process
When you submit an inquiry:
You provide your information voluntarily
We respond with quotes, details, and availability
No contract is formed until a booking is confirmed
Payment links, invoices, and confirmations are issued through authorized resort partners or wholesale partners
We reserve the right to decline bookings at our discretion.
6. Third-Party Links
The Website may contain links to third-party websites, including resorts, payment gateways, and partner platforms.
We are not responsible for:
Content on external sites
Their terms
Their privacy practices
Use them at your own discretion.
7. Disclaimer of Liability
While we strive to ensure accuracy, all resort information, descriptions, images, and rates are subject to:
Partner updates
Resort policy changes
Availability variations
Pricing adjustments
We do not guarantee:
Accuracy of third-party information
Availability at the quoted rate
Error-free, uninterrupted operation of the Website
We are not liable for:
Resort service issues
Travel delays
Force majeure events
Losses resulting from inaccuracies beyond our control
Your use of the Website is at your own risk.
8. Google Ads, Analytics & Tracking Technologies
We use Google technologies including:
Google Ads (AW-17756055963)
Google Ads conversion tracking
Google Ads remarketing
Google Analytics
Google Tag Manager (if installed)
Google may process data as outlined in:
https://business.safety.google/adsprocessorterms/
Your use of the Website constitutes agreement to Google’s data processing practices as described in our Privacy Policy and Cookie Policy.
9. Data Collection & Privacy
Your use of the Website is governed by our:
Privacy Policy
Cookie Policy
These explain:
What data we collect
How we use it
How we share it
Your rights
How cookies work
Google Ads and tracking disclosures
You agree to review these policies regularly.
10. International Users
This Website is accessible globally.
By using it, you acknowledge that your data may be transferred internationally in accordance with:
Standard Contractual Clauses (SCCs)
Google’s international data transfer safeguards
Our Privacy Policy
11. Limitation of Liability
To the fullest extent permitted by law:
We are not responsible for any direct, indirect, incidental, or consequential damages arising from your use of the Website.
We do not guarantee uninterrupted or error-free service.
We are not responsible for inaccuracies caused by third-party data sources (resorts, partners, wholesalers).
Your sole remedy is to discontinue use of the Website.
12. Indemnification
You agree to indemnify and hold harmless Maldives Sales and Reservations Agent Pvt Ltd, its directors, employees, and partners from any claims or damages arising from:
Your misuse of the Website
Violations of these Terms
Violations of third-party rights
13. Changes to These Terms
We may update these Terms at any time.
Updated versions will be posted on this page with the revised “Last Updated” date.
Continued use of the Website constitutes acceptance of the revised Terms.
14. Governing Law
These Terms are governed by the laws of the Republic of Maldives.
Any disputes will be resolved under Maldivian jurisdiction.
15. Contact Us
For any questions regarding these Terms:
Maldives Sales and Reservations Agent Pvt Ltd
📧 sales@reservationsandsales.com
Ma. Zeeniyamaage, 1st Floor
Majeedheemagu 20286, K. Malé’, Maldives
Company Registration No: C26192025